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Support

Help is one email away.

Contact the VisaRelay team if you need help registering an application, accessing an account, or understanding how alerts work.

Email VisaRelay

Include the email used for your alert and a short description of the issue. For a payment question, include your payment reference. For your security, never send passport scans, passwords, or payment credentials.

Email info@visarelay.com

We reply by email. Alerts and support both use info@visarelay.com, so adding it to your contacts can help you find our messages.